This chapter points out the need for new approaches in the management of
public sector organizations and describes the socially responsible management process
which public sector organizations could exemplify for private sector organizations.
Although public sector organizations have a different primary goal than private sector
organizations, we develop a general model of socially responsible management. It
systematically involves all stakeholders of an institution and holistically covers all
phases of management.
Keywords: Actuating the organization, approaches, controlling the organization,
controlling the business, effectiveness, EU 2010, excellence, indicators, ISO
26000, management model, management process, organization, planning the
business, planning the organization, public administration (PA), public sector,
quality, Slovenia, social responsibility (SR), stakeholders.
