Technology has made advancements in healthcare that focus more on
service delivery and giving patients efficient, high-access services. Technological
advancements have significantly changed the way services are provided in the
healthcare sector, making it more efficient and accessible while ultimately improving
patient outcomes. However, these improvements must be accompanied by training
programs for healthcare providers to learn how to use new technologies. This chapter
will provide insight into the significant importance of training as a means through
which healthcare providers can be empowered to maximise technology in care
delivery. It offers key insights into some of the most critical healthcare technologies,
such as electronic health records (EHR), telemedicine, artificial intelligence (AI),
wearable devices, and blockchain, highlighting their ability to reduce workflows and
improve decision-making. Healthcare professionals face several challenges in getting
on board with technology, which this chapter touches upon, including resistance to
change, lack of technical skills, integration barriers, and resource constraints. A needs
assessment approach is also offered, focusing on tailoring training to the specific needs
and context of different roles across healthcare teams. Strategies like hands-on
workshops, simulation-based learning, and AI-powered adaptive training are proposed
to enable effective knowledge transfer and practical competency development. The
chapter highlights successful technology training program implementations in various
healthcare settings through case studies and best practices. The discussion highlights
how training can lead to better care, fewer mistakes, and caring satisfaction. AI
advancements can drive personalised learning experiences, broaden training access in
underserved areas, and encourage cross-sector policies for sustained education. It offers
a significant perspective on how structured training is essential in preparing healthcare professionals to adapt to and flourish in an increasingly technology-driven
environment.
Keywords: Accessibility, Efficiency, Healthcare, Innovation, Optimised healthcare systems, Sigital health transformation, Technology adoption.
