Tourism and Hospitality Management - A Modern Fusion of Sectors

Developing Sustainable Destination in the Age of Smart Tourism: Opportunities and Challenges

Author(s): Shohel Md. Nafi and Tumpa Rani Das *

Pp: 207-221 (15)

DOI: 10.2174/9798898810061125010015

* (Excluding Mailing and Handling)

Abstract

Smart initiatives are gradually gaining acceptance from the development of smart homes and smart community projects to the appearance of smart destinations all around the world that could progress out of existing infrastructures. Smart tourism refers to the utilization of information and communication technologies (ICTs) to enhance the overall tourism experience and promote sustainable practices. The main objective of this study will be to investigate how smart tourism will influence the sustainable destination development process. This study will also explore the opportunities and challenges of smart tourism. This study's findings will help discover the new arena of smart tourism and sustainable destination development. Furthermore, the results will demonstrate that smart destinations need to prioritize sustainability more and that sustainability is not the only avenue to pursue when creating environmental solutions. It will help to address sustainable tourism-related issues like social, economic, and environmental sustainability, and how it will be minimized by smart tourism. The findings will guide policymakers and stakeholders in making informed decisions regarding sustainable tourism practices in the age of smart tourism.


Keywords: Adoption, Destination attractiveness, Smart tourism, Sustainable destination, Technology.

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