The COVID-19 pandemic, caused by the novel coronavirus, has
significantly altered the social and commercial landscape. The impact has been
particularly severe for entrepreneurs and local giant stores, leading to substantial losses.
This study aims to provide support for giant stores to operate efficiently within the
constraints of social distancing measures. It explores the integration of technology to
maintain social distancing and streamline the entire purchasing process effectively. The
study focuses on the implementation of an electronic queue system, offering insights
into how giant stores can adopt this technology to mitigate the spread of the virus and
achieve positive outcomes.
Keywords: Android-based system, Entrepreneurs, Token number, Queuing theory.